Dr. ZK AcademyPrivacy Policy
Last updated: July 2026
Dr. ZK Academy ("we," "us," or "our") is committed to protecting the privacy of our users and students. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
By using our website, submitting a contact form, creating an account on the Dr. ZK Learning Portal, or enrolling in any of our programs, you consent to the practices described in this policy.
1. Information We Collect
- Contact information: name, email address, and phone number submitted via our contact form or portal registration.
- Academic information: your examination stage and timeline (e.g., MCCQE, NAC OSCE, CaRMS), to tailor our services to your needs.
- Usage data: pages visited, time spent, browser and device type, collected via cookies and similar technologies.
- Communications: messages, enquiries, and feedback you send us through our contact form, email, WhatsApp, or social media.
- Payment information: payments are made by Interac e-Transfer to our Canadian account. We do not collect or store payment card details.
2. How We Use Your Information
- To respond to your enquiries and provide student support.
- To deliver our educational services, workshops, mock examinations, and resources.
- To manage enrolment, verify payments, and grant portal access.
- To send you program updates and relevant educational content (you may opt out at any time).
- To improve our website, portal, content, and service offerings.
- To comply with applicable legal obligations.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to any third parties for marketing purposes. We may share your information only in the following limited circumstances:
- Service providers: trusted third-party vendors who assist us in operating our website and learning portal, bound by confidentiality obligations.
- Legal requirements: if required by law, court order, or governmental authority.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
4. Data Storage and Security
Your personal information is stored on secure servers. We implement appropriate technical and administrative safeguards to protect your information against unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
5. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage. You can disable cookies in your browser settings at any time; doing so may affect the functionality of certain parts of our website or portal.
6. Your Rights
Under PIPEDA, you have the right to access the personal information we hold about you, request correction of inaccurate information, withdraw consent to our use of your information (subject to legal or contractual restrictions), and request deletion where we have no legal basis to retain it. To exercise any of these rights, contact us at zunaira.kafeel@drzkacademy.com.
7. Third-Party Links
Our website contains links to third-party platforms, including our learning portal and Facebook. We encourage you to review the privacy policies of any external sites you visit.
8. Children's Privacy
Our services are directed to adults who are qualified medical professionals or medical graduates. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
Dr. ZK Academy
📧 zunaira.kafeel@drzkacademy.com
📍 Canada (online, global)